Predict Customer Satisfaction At Every Point in the Conversation.

Identify at-risk interactions & upset customers early. Flag interactions that might lead to DSATs, allowing for immediate intervention & correction.
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How It Works

Simple Setup. Real Time Prediction.

Know how customer satisfaction is trending BEFORE case resolution. Use HiQ's detailed analytics to refine your support strategies and continuously improve customer experiences.

Connect  CRM

Connect your existing CRMs for real-time analysis. Easy set-up with tech support available if needed.

Predict CSAT

SuperSAT calculates customer satisfaction predictions within minutes of each agent or customer message.

Real Time

Analytics dashboard help CX leaders spot satisfaction trends, drill in on individual interactions, & spot trends.

Transform your CX with intelligent, real-time data.

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