Know how customer satisfaction is trending BEFORE case resolution. Use HiQ's detailed analytics to refine your support strategies and continuously improve customer experiences.
Connect CRM
Connect your existing CRMs for real-time analysis. Easy set-up with tech support available if needed.
Predict CSAT
SuperSAT calculates customer satisfaction predictions within minutes of each agent or customer message.
Real Time Monitoring
Analytics dashboard help CX leaders spot satisfaction trends, drill in on individual interactions, & spot trends.
Transform your CX with intelligent, real-time data.
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